Why Your Intex Pool Vacuum May Not Be Working – Troubleshooting Guide

If you own an Intex pool, you know that keeping it clean and well-maintained is key to ensuring that it lasts for years to come. However, what happens when your Intex pool vacuum stops working?

Before you panic and call a professional, there are some simple troubleshooting steps you can take to diagnose and fix the issue. In this guide, we’ll go over some common reasons why your Intex pool vacuum may not be working and provide some tips to help you get it back up and running in no time.

So, whether you’re dealing with a blocked skimmer basket, dirty filter cartridge, or low water flow, we’ve got you covered with this troubleshooting guide. Keep reading to learn more and get your pool vacuum working like new again.

Blocked Skimmer Basket

One of the most common causes of a malfunctioning Intex pool vacuum is a blocked skimmer basket. The skimmer basket is responsible for catching debris before it reaches the pool’s filter system, but if it becomes clogged, it can cause problems for your vacuum.

To remedy this issue, start by turning off your pool pump and removing the skimmer basket. Empty out any debris and use a garden hose or pressure washer to remove any remaining debris or buildup. Be sure to also check the skimmer weir (the flap that regulates water flow into the skimmer basket) and clean it if necessary.

If the skimmer basket and weir are clear and the vacuum is still not working, check the suction line for any obstructions. Use a pool vacuum line cleaner to remove any debris that may be clogging the line.

It’s important to regularly clean your skimmer basket to prevent blockages and ensure proper function of your Intex pool vacuum. Additionally, consider installing a leaf catcher or skimmer sock to catch larger debris before it reaches the basket and prolong the life of your filter system.

If your vacuum is still not working properly, it may be due to another issue. Continue reading this troubleshooting guide to learn more.

Check the Skimmer Basket

1. Turn off the pump: Before attempting to check or clean the skimmer basket, make sure to turn off the pool pump to avoid any accidents.

2. Locate the skimmer basket: The skimmer basket is usually located at the top of the skimmer and can be easily accessed by removing the skimmer lid.

3. Remove and clean the basket: Once you have located the skimmer basket, remove it and clean out any debris, leaves, or other materials that may be obstructing it. Use a garden hose to thoroughly rinse out the basket.

4. Inspect the skimmer: Take a closer look at the skimmer to ensure that it is not damaged or cracked. If you notice any damage, replace the skimmer as soon as possible.

5. Reinstall the basket: Once you have finished cleaning the skimmer basket, reinsert it into the skimmer and make sure it is securely in place.

If the skimmer basket was the issue, turning on the pump should show an improvement in the vacuum’s suction. If not, there may be another issue causing the problem. Continue troubleshooting with the following steps.

Dirty or Damaged Filter Cartridge

If your Intex pool vacuum is not working as it should, it could be due to a dirty or damaged filter cartridge. A clogged filter can prevent the vacuum from picking up debris and circulating water effectively.

To determine if the filter cartridge is the issue, first, turn off the pump and remove the cartridge from the filter housing. Check for any visible signs of damage, such as tears or holes. If you find any damage, replace the filter cartridge. If the filter is just dirty, you can clean it with a garden hose or a filter cleaning solution.

If cleaning the filter does not improve the suction power of your Intex pool vacuum, consider replacing the filter cartridge. It’s recommended to replace the cartridge every two weeks during peak usage to ensure optimal performance.

It’s also essential to properly store your filter cartridge during the off-season to prevent damage. Store the cartridge in a dry location and avoid exposure to sunlight, which can cause it to deteriorate.

Clean the Filter Cartridge

Step 1: Turn off the pool pump and make sure the system is depressurized.

Step 2: Remove the filter cartridge from the filter housing.

Step 3: Use a garden hose to rinse the filter cartridge, making sure to remove any debris caught between the pleats.

Step 4: If the filter cartridge is still dirty, soak it overnight in a solution of filter cleaner and water, following the manufacturer’s instructions.

Step 5: Rinse the filter cartridge thoroughly and reassemble the filter housing.

Note: It’s recommended to clean the filter cartridge at least once a week, or more often if the pool is heavily used or if there are a lot of debris in the pool.

Replace the Filter Cartridge

If cleaning the filter cartridge does not resolve the issue, it may be time to replace it. Here are some steps to follow when replacing the filter cartridge:

Step 1: Turn off the pool pump and close the valves.

Step 2: Remove the filter cartridge by unscrewing the knob or clamp that holds it in place.

Step 3: Take note of the make and model of the filter cartridge, so you can purchase the correct replacement cartridge.

Step 4: Install the new filter cartridge by following the manufacturer’s instructions.

Remember to regularly clean or replace the filter cartridge to keep your Intex pool vacuum functioning properly.

Low Water Flow

If your Intex pool vacuum is not working properly, it may be due to low water flow. Low water flow can be caused by several factors, including a dirty or clogged filter, a worn or damaged hose, or an issue with the pump or motor. Here are some tips to help you troubleshoot the problem:

Check the water level in your pool: If the water level in your pool is too low, it can cause low water flow. Make sure the water level is between the minimum and maximum levels indicated in your pool manual.

Clean the skimmer basket: A dirty or clogged skimmer basket can also cause low water flow. Remove the skimmer basket and clean it thoroughly with a hose or by hand.

Check the pump and filter: If the pump and filter are not working properly, they can cause low water flow. Make sure the pump and filter are clean and free of debris. If necessary, clean or replace the filter cartridge.

Check the hoses: Worn or damaged hoses can also cause low water flow. Inspect the hoses for cracks or damage, and replace them if necessary.

Check the pump and motor: If the pump or motor is not working properly, it can cause low water flow. Check for any signs of damage or wear, and consult the manufacturer’s manual for troubleshooting tips.

If none of these tips solve the problem, you may need to contact a professional for assistance. By taking the time to troubleshoot the issue, you can ensure that your Intex pool vacuum is working properly and keeping your pool clean and clear.

Check the Water Level

Insufficient Water Level: If the water level is below the skimmer, the pump may suck in air and cause low water flow. Check and maintain the water level at the proper height, which should be halfway up the skimmer opening.

Check for Obstructions: Make sure there are no obstructions in the skimmer or pump basket that could reduce water flow. Debris, such as leaves or insects, can clog the skimmer basket and impede water flow.

Remove Air Lock: Air trapped in the hoses can also cause low water flow. Turn off the pump and disconnect the hose closest to the pump. Fill the hose with water and reconnect it. Repeat the process with the remaining hoses to remove any air lock.

Check the Pump Basket: If the pump basket is clogged with debris, it can reduce water flow. Turn off the pump and clean the pump basket to remove any debris.

Check the Filter Cartridge: A dirty filter cartridge can also cause low water flow. Refer to the previous section on how to clean or replace the filter cartridge.

If you have checked and addressed all the possible causes of low water flow and are still experiencing the problem, the issue may be with the pump itself. It could be a worn-out impeller or motor, and you may need to seek professional help to diagnose and fix the problem.

Remove Debris from the Pool Pump

If the water level is adequate but you are still experiencing low water flow, the problem could be with your pool pump. Debris can accumulate in the pump basket and restrict water flow, causing the pool vacuum to malfunction. Here are some steps to take to resolve this issue:

Turn off the pool pump: Before attempting to remove debris from the pool pump, make sure to turn off the pool pump to prevent injury or damage to the equipment.

Locate the pool pump basket: The pool pump basket is typically located near the pool pump and is used to collect debris before it enters the pump. Remove the basket and empty any debris that has accumulated inside.

Check the impeller: The impeller is the part of the pump that circulates water through the pool system. Debris can become lodged in the impeller, causing a decrease in water flow. Use a flashlight to inspect the impeller and remove any debris that you find.

Reassemble the pump: Once you have removed all debris from the pump basket and impeller, reassemble the pump and turn it back on. Check the water flow and ensure that the pool vacuum is functioning properly.

By following these simple steps, you can remove any debris that may be causing low water flow in your pool vacuum and get your pool back to sparkling clean condition in no time.

Inspect the Impeller

If cleaning the debris from the pool pump did not fix the low water flow problem, it may be necessary to inspect the impeller. The impeller is a spinning rotor that generates the water flow in the pool system.

To inspect the impeller, turn off the pump and disconnect the power source. Remove the pump lid and locate the impeller. Check the impeller for any visible damage, such as cracks, chips, or breaks. Additionally, inspect the impeller for any debris that may be stuck or wrapped around it.

If the impeller is damaged, it will need to be replaced. If it is just clogged with debris, carefully remove it with a pair of tweezers or needle-nose pliers. Be careful not to damage the impeller while doing so.

After cleaning or replacing the impeller, replace the pump lid and reconnect the power source. Turn on the pump and check the water flow. If the flow has improved, the problem has been resolved. If not, there may be a more serious issue with the pool system that requires professional attention.

Worn or Damaged Hoses

Flexible hoses are essential components of a pool’s circulation system. They allow water to move between the pool, pump, and filter. Over time, the hoses can become worn or damaged, resulting in leaks or a decrease in water flow.

One common cause of hose damage is sunlight exposure. UV rays can weaken the material, making it more susceptible to cracks or tears. Chemical imbalance in the pool water can also contribute to hose wear and tear.

To avoid problems with your hoses, it’s important to inspect them regularly for signs of damage. Check for leaks, cracks, or bulges in the hose walls. If you notice any issues, replace the hose as soon as possible to prevent further damage to your pool’s system.

Proper storage of hoses can also help extend their lifespan. Keep them out of direct sunlight and away from chemicals when not in use. Avoid storing them in tight coils, as this can cause kinks or creases that weaken the material over time.

If you do need to replace a hose, make sure to use one that is compatible with your pool’s system. Consult the manufacturer’s guidelines or a pool professional for recommendations on the best type of hose for your specific setup.

Inspect the Hoses for Cracks or Leaks

Step 1: Turn off the pool pump and disconnect the hoses from the pump and the pool inlet/outlet.

Step 2: Inspect the hoses for any visible signs of cracks or leaks. Look for any discoloration or damage to the hoses.

Step 3: Flex the hoses to check for any weak spots or areas that feel brittle or stiff. Hoses should be flexible and pliable.

Step 4: Check the hose connections for any loose or damaged fittings. Tighten any loose connections or replace damaged fittings.

Step 5: If any cracks or leaks are found, replace the damaged hoses with new ones that are compatible with your pool pump.

Regularly inspecting your hoses for cracks or leaks can help prevent low water flow and other pool maintenance issues.

Replace Worn or Damaged Hoses

If you have inspected your hoses and found cracks, leaks, or other signs of wear and tear, it’s time to replace them. Here are some steps to follow:

1. Turn off the pump: Before you start working on the hoses, turn off the pool pump and disconnect the power source.
2. Drain the hoses: Use a wet/dry vacuum or pump to remove any water from the hoses.
3. Remove the clamps: Use pliers to loosen and remove the clamps holding the hose to the pump and filter.
4. Remove the old hoses: Gently twist and pull the old hoses from their fittings.
5. Measure and cut new hoses: Measure the length of the old hoses and cut the new hoses to the same length, allowing for a little extra length for maneuverability.
6. Attach the new hoses: Push the new hoses onto the fittings and tighten the clamps securely. Make sure the hoses are not kinked or twisted.

Once you have replaced the worn or damaged hoses, turn on the pump and check for leaks. If you notice any leaks, turn off the pump and check the connections and clamps to make sure they are secure.

Broken or Damaged Vacuum Head

If your vacuum head is broken or damaged, you won’t be able to effectively clean your pool.

The first step is to inspect the vacuum head for any visible damage or cracks.

If you see any damage, you should replace the vacuum head with a new one. Make sure to choose a model that is compatible with your pool’s cleaning system.

Inspect the Vacuum Head for Damage

Before using your vacuum head, take a few minutes to inspect it for any signs of cracks, tears, or other damage. These issues can cause the vacuum head to function improperly and may even damage your pool.

If you notice any damage, it’s best to replace the vacuum head right away. Continuing to use a damaged vacuum head can create more problems and may end up costing you more money in the long run.

Regularly inspecting your vacuum head can help prevent these issues from arising and keep your pool clean and healthy for swimming.

Replace Broken or Damaged Vacuum Head

• Assess the damage to the vacuum head. Look for cracks, broken pieces, or any other signs of damage.

• Identify the type of vacuum head you need. Make sure it is compatible with your pool’s type and size.

• Purchase a new vacuum head from a reputable pool supply store. Make sure it is made from high-quality materials and comes with a warranty.

• Remove the old vacuum head by loosening the attachment to the hose. Be careful not to damage the hose or the pool walls.

• Attach the new vacuum head to the hose. Tighten the attachment securely to ensure a proper seal.

• Test the new vacuum head by vacuuming your pool. Make sure it works properly and effectively cleans your pool.

Issues with the Pump or Motor

If you’re experiencing problems with your pool’s circulation, it could be due to issues with the pump or motor. Here are some common issues to watch out for:

Noise: If you hear loud or unusual noises coming from your pump or motor, it could be a sign of a problem. Check for loose parts, worn bearings, or other issues that could be causing the noise.

Low Pressure: If you notice that the water flow in your pool is weaker than usual, it could be due to a problem with the pump or motor. Check for clogs or leaks in the system, and make sure the pump is properly sized for your pool.

Leaking: If you see water leaking from your pump or motor, it’s important to address the issue right away. Check for cracks or damage to the pump housing or motor, and replace any damaged parts as needed.

Overheating: If your pump or motor is overheating, it could be due to a variety of issues. Check for proper ventilation, make sure the pump is properly sized for your pool, and make sure the motor is well lubricated and free of debris.

Check the Pump and Motor

• Inspect the power cord for any frayed or damaged wires, as this can affect the performance of the pump and motor.

• Check the impeller for any debris or damage, as this can cause the motor to work harder than necessary and lead to premature failure.

• Monitor the pump pressure gauge to ensure that it stays within the recommended range, as low pressure can indicate a problem with the pump or motor.

• Listen for unusual noises, such as grinding or whining sounds, which can be a sign of a problem with the motor or impeller.

• Check the motor bearings for any signs of wear or damage, as this can cause the motor to fail prematurely.

• Inspect the pump and motor housing for any cracks or leaks, which can cause the motor to overheat or the pump to lose pressure.

Inspect the Pump and Motor Capacitors

Capacitors are electronic components that store and release electrical energy. They are commonly used in pool pump and motor systems to help start and run the equipment. When a capacitor fails, the pump or motor may not start or may shut off during operation.

To inspect the capacitors:

Step	Action	Result
1	Disconnect power to the pump and motor.	Prevents electric shock.
2	Locate the capacitors on the pump or motor.	Identifies the component to inspect.
3	Inspect the capacitors for swelling, leaking, or other signs of damage.	Identifies if the capacitor is damaged or not.

If the capacitors are damaged, they should be replaced by a qualified professional. Capacitors can store electrical charge even after power has been disconnected, and improper handling can result in injury or damage to the equipment.

Frequently Asked Questions